Privacy Policy

Last updated: January 2025

1. Introduction

LudicForge LTD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and postal address
• Project Information: Details about your project requirements, specifications, and communications
• Technical Information: IP address, browser type, device information, and usage data
• Payment Information: Billing details processed through secure payment providers

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send administrative information, updates, and marketing communications (with your consent)
• Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger (with notice to affected users)
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: geral@ludicforge.com
Registered office: 5 Brayford Square, London, E1 0SG, UK